Last updated: September 18, 2026
We believe in providing a seamless experience. You can cancel your Subtriva subscription at any time directly from your account's dashboard settings. Once canceled, you will retain access to your account and documents until the end of your current paid billing cycle. We do not lock you into long-term commitments against your will.
We want you to be fully satisfied with our compliance platform. If you are a first-time subscriber and you decide that Subtriva is not the right fit for your business, we offer a 14-day money-back guarantee. If you cancel within the first 14 days of your initial paid subscription, please contact our support team to request a full refund.
Except for the 14-day money-back guarantee on initial subscriptions, all subscription charges are non-refundable. We do not provide refunds or credits for partially used billing periods, mid-cycle downgrades, or forgotten cancellations.
To request a refund under our 14-day guarantee, please reach out to our team at hello@mail.subtriva.com within the applicable timeframe. Our billing support team processes these requests within 2-5 business days.